We help finance professionals dramatically reduce hidden costs.

  • We understand that there are many costs impacting performance that you do not control directly.
  • Direct functional costs are easily assigned. Some may “belong” to HR, IT, Operations, or others.
  • They can be further designated within departments: ER, radiology, transportation, etc.
  • These cost are not hidden.
  • Hidden costs are things you pay for that aren’t recognizable on financial reports. These are cost inefficiencies.
  • Because they are not a line item, they drain working capital and go undetected.

Examples of hidden costs: If your organization has not quantified these costs or have a protocol for reducing them, they are likely hidden from financial controls:

  • Increasing lawsuits involving Medicaid and Medicare funding would be impacted measuring and training employee judgment at all levels of the organization.
  • Healthcare talent shortages have a negative impact on your nurse turnover rate. Did you know our assessment can help you clone best-performers at all levels of the organization?
  • The Judgment Health assessment can support metric based KPI’s in any department to track performance outcomes.
  • Do you have a direct and objective feedback process for improving staff performance, or do you depend upon academic certifications to theoretically raise the quality of clinical outcomes? Passive feedback creates a hidden cost.
  • Have you quantified the benefits of an effective mentoring system? Not having one is a hidden cost.
  • Do you know the cost of not assigning a worker to their most productive environment (e.g. ER, OR, MedSurg, Outpatient, ICU)?
  • Do you know the cost of hiring someone who will never reach the top quartile of your existing performers?
  • Our Wellness reports can offer your organization insight into the rising insurance and benefits costs.
  • Our Safety reports can offer your organization insight into accreditation non-compliance concerns.


The Curriculum on Medical Ignorance* applies to finance as well as patient care.

  • You can not manage what you did not even know was measurable.
  • Finance must provide the incentive to examine hidden costs related to people.
    • HR may execute, but finance must challenge
    • We can help!

*7 kinds of unknowns from Univ. of Arizona Medical College, Curriculum on Medical Ignorance, “The Ignorance Map

Contact us today 

To learn more about how we can reduce costs and improve people, simply contact us.